ISBN-13: 9781484965214 / Angielski / Miękka / 2013 / 122 str.
No stories, just the process. This book outlines the key components for establishing the foundation to a lean environment and a performance-driven work force. This is a compilation of implementation methods and procedures used at various industries. Small mom-and-pop businesses to large Fortune 100 companies applied these methods to establish performance standards, focus on process compliance, implement high-impact improvements and provide objective performance feedback. It also contains the methods for developing a self-sufficient work force and the technical support structure required to maintain the drive for performance. The corrective action process, targeted improvement process, and an objective job performance review system is also discussed as part of the infrastructure supporting the lean environment.