ISBN-13: 9781471626388 / Angielski / Miękka / 2012 / 168 str.
TABLE OF CONTENTS 1: Introduction 2: The History of Six Sigma 3: History of the Six Sigma Black Belt Naming Convention 4: Remembering Bill Smith, Father of Six Sigma 5: Six Sigma is not a "Get Rich Quick" Methodology 6: Quality Guru's Life Had a Humble Beginning 7: Should You Calculate Your Process Sigma? 8: A Method for Aligning the Six Sigma performance Metric 9: The Champion's Role In Successful Six Sigma Deployments 10: The Extended Six Sigma Champion 11: Six Critical Success Factors for a Six Sigma Deployment 12: You Can't Manage What You Can't Measure Chapter 13: Driving Six Sigma Success without Top-level Support 14: Eight Lessons for Success in Lean Six Sigma Deployment 15: Is Process Management Right For Your Business? 16: Successful Six Sigma Deployment 17: Aligning Six Sigma with Objectives and Strategies18: Tips for Doing a Deployment Review