Lean Implementation in Hospital Departments: How to Move from Good to Great Services

ISBN-13: 9780367145507 / Angielski / Miękka / 2019 / 146 str.

A. Heri Iswanto

Opis

The book also demonstrates how Lean is the cultural commitment of organizations to implement the scientific method in designing, conducting, and improving work sustainably through teamwork, bringing in better value and satisfaction to the patient.

Spis treści

Preface. Introduction. Lean Principles. Lean Implementation in Emergency Unit. Lean Implementation in Outpatient Unit. Lean Implementation in Ward Unit. Lean Implementation in Central Surgical Unit. Lean Implementation in Intensive Care Unit. Lean Implementation in Radiology Unit. Lean Implementation in Clinical Pathology Unit. Lean Implementation in Pharmaceutical Unit. Lean Implementation in Nutrition Unit. Lean Implementation in Medical Record Unit. Lean Implementation in Hospital Facilities and Infrastructures Maintenance Unit. Lean Implementation in the Referral Unit. Lean Implementation in the Administration and Management Unit. Conclusion.

O autorze

He completed his Doctorate of Economic Sciences, Master’s and Bachelor in Hospital Management. As lecturer at various University also been researcher at the Center for Health Research - UI, The Population Council, WHO & UNICEF Projects. Has spoken at conferences and trainings on "Lean Hospital" in USA, Taiwan, Thailand, Iran, Pakistan and Malaysia.