A modern global management consultancy practice contains a complex mix of people from differing backgrounds with different cultures and aspirations. Leading them is a daunting task but a task which is helped significantly by the insights within the book. I wish I could have read this book fifteen years ago.
Professor Laura Empson is Professor in the Management of Professional Service Firms at Bayes Business School (formerly Cass), University of London, and Director of the Centre for Professional Service Firms. She is Head of Group (Organizational Behaviour/HRM) and previously a member of the Executive Committee of the Business School. She is also Senior Research Fellow at Harvard Law School's Center on the Legal Profession. She has dedicated the past 25 years to conducting academic research into professional organizations, publishing numerous scholarly articles in leading academic journals and editing the Oxford Handbook of Professional Service Firms. She was previously an Associate Professor at the University of Oxford.
Professor Laura Empson acts as an adviser to the leaders of many of the world's most successful professional service firms. Before becoming an academic, she worked as an investment banker and strategy consultant. She has a PhD and MBA from London Business School.