Leading Libraries: How to Create a Service Culture

ISBN-13: 9781783300655 / Angielski / Miękka / 2015 / 192 str.

Wyoma VanDuinkerken;Wendi Arant-Kasper

Opis

This book seeks to explore leading in libraries, not leadership in terms of authority, but emphasising the act of leading, with a focus on what it means to lead, the acts and behaviours that are needed and how they impact on a wider organisation. Leading Libraries uses examples and case studies, along with reflective exercises, to show how a commitment to a service in libraries looks in action. The authors argue that commitment to service is mandatory in libraries and offer practical tools and tips for exercising leadership skills and leadership behaviours to help realize this. Topics covered include: * leadership theories - traditional and transformational * balancing encouragement and accountability * innovation and evolving service * strategic planning * sustaining service as a value * formalizing service leadership This book will be useful for information professionals and aspiring leaders seeking to understand leadership and to develop their own service-lead leadership.

Spis treści

1. Leadership theories: traditional and transformational 2. Service leadership and its paradigm in libraries 3. Conscientiousness as the foundation 4. Building rapport 5. Balancing encouragement and accountability 6. Innovation and evolving service 7. Strategic planning: the practice of innovation and strategic thinking 8. Sustaining service as a value 9. Formalizing service leadership in libraries: embedding processes and policies 10. Service leadership in libraries

O autorze

Wyoma vanDuinkerken, Wendi Arant-Kasper