Language and Intercultural Communication in the Workplace: Critical Approaches to Theory and Practice

ISBN-13: 9780367077778 / Angielski / Miękka / 2018 / 182 str.

Hans J. Ladegaard; Christopher J. Jenks

Opis

This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models (particularly those which or Eurocentric or Anglocentric), and propose alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Spis treści

Introduction – Language and intercultural communication in the workplace: critical approaches to theory and practice  1. Reconsidering intercultural (communication) competence in the workplace: a dialectical approach  2. Issues of language and competence in intercultural business contexts  3. Examining linguistic proficiency in the multilingual glocal workplace: a Malaysian case study  4. The importance of interfaith dialog in the workplace for achieving organizational goals: a Kenyan case study  5. Preparing students for the global workplace: the impact of a semester abroad  6. The impact of international students on the university work environment: a comparative study of a Canadian and a Danish university  7. ‘The cultural stuff around how to talk to people’: immigrants’ intercultural communication during a pre-employment work-placement  8. Virtual team management: what is causing communication breakdown?  9. Identities at odds: embedded and implicit language policing in the internationalized workplace  10. International city branding as an intercultural discourse: workplace, development, and globalization