La gestion de la qualité et ses liens avec la gestion de l'enseignement supérieur

ISBN-13: 9783734578007 / Francuski / Miękka / 2017 / 102 str.

Frank Niedermeier; Dr Solveig Randhahn; Dr Christian Ganseuer

Opis

Ce livre resume ce qu'il est important pour un systeme d'assurance qualite fonctionnelle et explique comment clore les cycles de qualite (qui renvoient au cycle de gestion de la qualite en 4 etapes - planifier, developper, controler, agir). Ce livret etudie plus en detail le lien entre la gestion de la qualite et les processus decisionnels et analyse les fonctions des parties impliquees ainsi que les limites de leurs actions. Les lecteurs auront ainsi un apercu des strategies de communication et de mise en oeuvre pertinentes pour le lancement de processus de changement au sein des etablissements d'enseignement superieur.

O autorze

Randhahn, Dr. SolveigDr Solveig Randhahn is Managing Director of the Faculty of Social Sciences at the University of Duisburg-Essen (UDE) in Germany. She studied Political Science, Spanish Philology and Economic Policies at the University of Münster. She received her Ph.D. in Political Science, doing research on education and social policy in Germany. Furthermore, she is a certified expert in Education and Science management.Dr. Solveig Randhahn shows a wide range of work experience in the field of quality management at higher education institutions. She was responsible for the Service and Information Centre at the Institute of Political Science and worked at the Department of Quality Development in Teaching and Learning at the University of Münster. Afterwards, she was employed at the University of Applied Sciences in Aachen, coordinating the accreditation processes of the University and advising the University leadership in terms of higher educationpolicies in teaching and learning. In January 2014 Dr Randhahn took over the responsibility as manager of the TrainIQA project (Training on Internal Quality Assurance in West Africa), coordinated by the Centre for Higher Education Development and Quality Enhancement (CHEDQE) at UDE. The project aimed at developing capacity in the field of internal quality assurance (IQA) in higher education institutions by providing hands-on workshops for QA officers from higher education institutions in the West African region. In March 2016 Dr Randhahn switched to the Faculty of Social Sciences as Managing Director. In addition, she was elected as vice-dean for teaching and learning at the faculty.