Knowledge, Service, Tourism & Hospitality: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tour

ISBN-13: 9781138029200 / Angielski / Twarda / 2016 / 252 str.

Ford Lumban Gaol

Opis

This proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

Spis treści

Education & social behaviour ESL Teachers’ knowledge on learner autonomyZ. Hasim & A.R. Zakaria Mother tongue education and ethnic identity of Malaysian Chinese secondary school students P.Y. Ho, F.P. Chew & K.P. Thock The acquisitions of knowledge in Chinese classical literature and academic achievement among the secondary schools’ students C.F. Peng & P.S. Fong Implementation of the LINUS program in Malaysian primary schools C.F. Peng, C.H. Leng & F. Hutagalung Librarians’ knowledge sharing behaviourM.Z.H.M. Sawal, N. Noordin, R.A.R. Omar, A.L.A. Rahman & Z. Zakaria Cross-racial supervision: Case conceptualization of supervisee-supervisor relationship N.A. Rosli Self-reflection: Self-assessment of supervision related to knowledge and skills N.A. Rosli Asian supervisor-western supervisee: Personal approach to supervision N.A. Rosli Parental involvement in students’ academic achievement: A preliminary study J. Kandasamy, F. Hutagalung, M.R.A. Razak & Z.Md. Isa Approaches and models of behaviour management in classroom C. Yusof, M.N. Mariani & S. Hafiza The emphasis of Higher Order Thinking (HOT) in the curriculum and the implementation in reality C.C.S. Fern & U.K.M. Salleh Homeschooling: An alternative to mainstream L.C. Yin, A.R. Zakaria & H. Baharun Perception and expectation of parents and students regarding choice of secondary school type M.S.A. Patah, A.R. Zakaria & M. Mohsin Religious practices in delinquents M.A. Malik, A.R. Zakaria & A.M. Sulaiman Mental health literacy among undergraduate students in selected universities in Malaysia R.A.M. Jaladin, N.K. Yun & I.H.A. Tharbe Anti bias education practice in pre-school education in rural Malaysia A. Kadir, M.Md. Nor, F. Hutagalung & J. Chee Do we have salt & pepper on the table? (teaching style & learning style importance) R. Nadarajan, Z. Naimie & R.A. Abuzaid Identifying motivation factors of the participation of local community in tourism industry in National Park, Pahang, MalaysiaM.R. Noorhayati, I.M. Hasmadi, H.Z. Pakhriazad & A.K. Wahidin Best practices with revenue sharing authentic assessment of preschool students’ learning problemsR.M. Rasul & M. Zagan Business & economics The role of the branding strategies in the promotion of Vladimir region (Russia)M.V. Roberts & A.V. Baikov Formation of methodological approach to evaluation of the national innovative environmentR. Fedosova, B. Kheyfits & M. Ilyina A practical approach to modeling of regional state support system for small business development Y.V. Kuznetsov, N.M. Filimonova & R.N. Fedosova The evaluation of physical and environmental factors in low-cost housingW.R.A. Jiram, A.A. Bujang, I.A. Zairuslan & H.A. Zarin An investigation into Thai tourists’ preferences of tourism domains: A case study of Chiang Mai province, ThailandT. Kamnardsiri, N. Choosri, P. Sureephong & A. Lbath Empirical evaluation of Gen Y housing affordabilityW.R.A. Jiram, A.A. Bujang, H.A. Zarin & F.H.M. Anuar Local revitalization through the local food system focused on Wanju, KoreaJ.-Y. Kim Effect of environmental knowledge and concern toward attitude of green home buyers’ intention in Surabaya M. Wijayaningtyas, I. Sipan & C.W. Wai Investigating the required competencies of valuation surveying graduatesW.R.A. Jiram, A.A. Bujang & H.A. Zarin The music licensing supply chain: The new demands of a new market M.P. Oliveira, A.J.R.R. Carmo, M.A. Duarte & L. Baumworcel The experience of teaching the nurses: Insights for developing an educational nursing management software L.H. Loureiro, A. Scavarda, M.M.V.N. Cardoso, I.C. da Silva, T. Tonini & L. Baumworcel Patient-centered lean process: A strategic implementation L. Baumworcel, A.L. Matheus Junior, L.B. Sartore & A. Scavarda The economic crises and the Brazilian healthcare systemL. Baumworcel & A. Scavarda The fundamental of housing affordability and affordable houses: A reviewN. Azmi, A.A. Bujang, W.R.A. Jiram & H.A. Zarin Design of Knowledge Management System to support research activities at university M. Dachyar, M.B.N. Alam & N.R. Pratama Improvement of procurement business process (procure-to-pay) in Indonesian shipping companyM. Dachyar & B. Praharani Impact of service quality on customer satisfaction in low cost airline service in IndonesiaM. Dachyar & M.R. Siva A study to improve Enterprise Resources Planning post-implementation in Indonesian industriesM. Dachyar & Y. Prawira An implementation model for the healthcare sustainabilityC.M.L. Machado, A. Scavarda & L. Baumworcel Monitoring news articles using multi-agent systemD. Derakhshan, S. Christensen, M. Larsen & N. Memon Developer’s perspective on communication issues in prototype model (case study: Warehouse management system of local agency for disaster management)N.W. Rahayu

O autorze

Ford Lumban Gaol, Fonny Hutagalung, Abd Razak Zakaria, Zuwati Binti Hasim