Jerks

ISBN-13: 9786206768937 / Angielski / Miękka / 324 str.

Joel Bigley

Opis

You know at least one. It is likely that we spend a significant part of our day with at least one of them. The only option for you is to understand them, interact with them successfully, and use them to make you a stronger influencer. The alternative is frustration and failure. To understand them you must know how they think and what motivates them. Their playbook results in predictable responses. Anticipating their actions gives you the chance to plan a meaningful response. They want to hurt you. Do not let them. Sparks will fly, and that is OK. I hope this book gives you a better understanding of how Jerks think and act. Now you know why they are that way. Each time you react, evaluate the results and adjust your next response strategy. Effectively respond to the challenges in your relationship with Jerks so that you can be stronger than they are. If you are a Jerk, this book gives you the opportunity for self-awareness through assessments and a structured approach to being better.

O autorze

Dr. Bigley is an operations executive with more than 35 years of global leadership experience having physically worked in 25 countries. He is also a full-time professor teaching graduate students in leadership, business, and technology. His passions are innovation and excellence in leadership, product design, and customer service.