It Best Practices: Management, Teams, Quality, Performance, and Projects

ISBN-13: 9781439868546 / Angielski / Twarda / 2011 / 355 str.

Tom C Witt

Opis

This book examines the factors, skills, knowledge and human attributes required to be successful in bringing large scale changes about in an organization. The author presents a holistic and strategic approach to change management by covering the many technical and business skills needed to achieve organizational change. The book includes coverage of management best practices, team building, quality, project methodology, resource allocation, and process engineering. It also offers a realistic and pragmatic look at effecting change in the workplace and explains how to incorporate quality techniques into change management.

Spis treści

Management Best Practices. Five Disciplines of System Thinking. The Effects of Management on Subordinates. Management Types. Crisis Management. Jack Welch and Management. Robert Greenleaf and Servant Leadership. Management Wrap-Up. Business Model. High-Performance Teams. Quality. W. Edward Deming, Father of Quality. Process Engineering. Lean Management. Six Sigma. Workplace Efficiencies and Distraction. Technology. Contractors. Defects. Knowledge Acquired So Far. Project Selection Criteria. Project Characteristics. Effects of Project Failure. Controlling Failure. Project Methodology. Project Phases. Implementation. Postimplementation. Factors That Affect Projects. Project Methodology. Project Management Improvement.