Iqm-CMM: Information Quality Management Capability Maturity Model

ISBN-13: 9783834809858 / Angielski / Miękka / 2009 / 348 str.

Sasa Baskarada

Opis

Modern enterprises have recently paid greater attention to data and information as a valuable strategic resource. The vast volumes of data currently being gen- ated as well as governance requirements, such as Sarbanes-Oxley, Basil II and other regulatory mandates, have made it imperative for organisations to pay - tention to the way that they govern and manage their IT resources in general, and data and information in particular. Furthermore, enterprises have realised that information is indeed one of their most valuable and strategic resources, and that through greater aggregation and analysis of data, improved business insight can lead to significantly greater competitive advantages. In this environment, with greater attention to information as a valuable - source and the continued voracious generation of data, information quality init- tives are now emerging as 'must do' projects, to address the questionable quality of information and thus decision making in contemporary enterprises. It is, h- ever, often assumed that a data quality initiative is a 'once-off' activity. Indeed, many organisations have difficulties deciding where to start and how to approach their data quality initiatives. This book provides a detailed guide for organisations to understanding the - sues of data quality as well as a toolset for measuring the data quality maturity and preparedness of their enterprise. This can then lead to a more effective init- tive for improving the level of data quality and thus enhancing the value of their precious information resources.

Spis treści

Total quality management - quality awards and frameworks - quality standards and best practices - data and information quality - justification for the qualitative interpretive research approach - criteria for judging the quality of qualitative interpretive research

O autorze

Dr. Saša Baškarada completed his doctoral thesis at the Strategic Information Management Laboratory at the University of South Australia.

Blurb

Today, it is essential for organisations to pay greater attention to data and information, which must be considered as a valuable strategic resource. However, many organisations are challenged by determining the right way to improve the level of data quality.

Saša Baškarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation. The model is a set of evaluation tools and methodologies, which are intended to assist with the identification of relevant problems and solutions. Thus, the Information Quality Management Capability Maturity Model (IQM-CMM) may provide organisations with a measure of their maturity in information quality management, along with recommendations for increasing the level of maturity.