Introduction to the UK Hospitality Industry: A Comparative Approach

ISBN-13: 9780750647113 / Angielski / Miękka / 2000 / 226 str.

Bob Brotherton

Opis

An introduction to the hospitality industry in the United Kingdom. It looks at key aspects and compares them with each sector of the industry to provide a comprehensive view of the topic. Key aspects of the industry discussed include: management practices; work patterns and employment practices; industry and financial structures; IT applications; and customers and markets. There are chapter objectives, review questions and case studies.

Recenzje

The text represents a useful, .... highly readable core text. The book is clear in its intentions and represents a well-presented and concise text.

A useful & insightful addition to the hospitality literature. The book clearly & concisely presents a wide range of relevant introductory material to the student, while providing valuable pointers for the student in indicating further areas of study that might be pursued in greater depth.
Nigel Evans, International Journal of Tourism Research.

'An introduction to the UK hospitality industry: A comparative approach' edited by Bob Brotherton, would be an eminently suitable core text for an introductory course in hospitality management, particularly if the focus is domestic (UK) rather than international. The book is suitable for first or second year students on hospitality management HND or degree courses. I believe that the book is also useful for final year students writing a project or dissertation on a subject requiring a comparative approach........'a blend of the finest ingredients. A rich, strong & robust melange'
A K Jenkins, Hospitality Management, University of Huddersfield (forthcoming review in the International Journal of Hospitality Management)

Spis treści

Introduction (B Brotherton)The comparative approach (B Brotherton); Industry structures and competitive environments (D Litteljohn); Operating systems and products (P Jones & A Lockwood); The physical environment (H Ingram & J Ransley); Work patterns and employment practices (R E Lucas & R C Wood); Management Practices (C Keliher & K Johnson); Legal aspects of hospitality provision (M Boella); Financial structures and practices (C Burgess); Hospitality information technology (A Frew); Conclusion (B Brotherton)

O autorze

Bob Brotherton