Interpersonal Relationships: Professional Communication Skills for Nurses

ISBN-13: 9780323551335 / Angielski / Miękka / 2022

Kathleen Underman Boggs

Spis treści

PART I Theoretical Foundations and Contemporary Dynamics in Patient-Centered Relationships and Communication
1. Communication Theories and Nursing Concepts
2. Clarity and Safety in Communication
3. Professional Guides for Nursing Communication
4. Clinical Judgment: Critical Thinking and Ethical Decision-Making
PART II Essential Communication Competencies
5. Developing Patient-Centered Communication Skills
6. Variation in Communication Styles
7. Intercultural Communication and Patient Diversity
8. Communicating in Groups
PART III Relationship Skills in Health Communication
9. Self-Concept in Professional Interpersonal Relationships
10. Developing Patient-Centered Therapeutic Relationships
11. Bridges and Barriers in Therapeutic Relationships
12. Communicating With Families
13. Resolving Conflicts Between Nurse and Patient
PART IV Communication for Health Promotion and Disease Prevention
14. Communication Strategies for Health Promotion and Disease Prevention
15. Communication in Health Teaching and Coaching
16. Communication With Patients Who Are in Stressful Situations
PART V Accommodating Patients With Special Communication Needs
17. Communicating With Patients Experiencing Communication Deficits
18. Communicating With Children
19. Communicating With Older Adults
20. Communicating With Patients in Crisis
21. Communication Approaches in Palliative Care
PART VI Collaborative Professional Communication
22. Role Relationship Communication Within Nursing
23. Interprofessional Communication
24. Communicating for Continuity of Care
25. e-Documentation in Health Information Technology Systems
26. Mobile-Health and Communication Technology
27. Intrapersonal Communication to Self-Manage Stress and Promote Nurse Wellness
Appendix I: Next-Generation NCLEX® Examination-Style
Case Study Answers
Glossary
Index