Interpersonal Relationships: Professional Communication Skills for Nurses

ISBN-13: 9780323544801 / Angielski / Miękka / 2019 / 560 str.

Elizabeth C. Arnold; Kathleen Underman Boggs

Spis treści

Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centered Relationships and Communication 1. Historical Perspectives and Contemporary Dynamics 2. Clarity and Safety in Communication 3. Professional Guides for Nursing Communication 4. Critical Judgment: Critical Thinking and Ethical Decision Making

Part II: Essential Communication Competencies 5. Developing Patient Centered Communication Skills 6. Variation in Communication Styles 7. Intercultural Communication 8. Communicating in Groups

Part III: Relationship Skills in Health Communication 9. Self-Concept in Professional Interpersonal Relationships 10. Developing Patient Centered Therapeutic Relationships 11. Bridges and Barriers in Therapeutic Relationships 12. Communicating with Families

Part IV: Communication for Health Promotion and Disease Prevention 13. Resolving Conflicts Between Nurse and Patient 14. Communication Strategies for Health Promotion and Disease Prevention 15. Communication in Health Teaching and Coaching 16. Communication in Stressful Situations

Part V: Accommodating Patients with Special Communication Needs 17. Communicating with Patients Experiencing Communication Deficits 18. Communicating with Children 19. Communicating with Older Adults 20. Communicating with Patients in Crisis 21. Communication in Palliative Care

Part VI: Collaborative Professional Communication 22. Role Relationship Communication within Nursing 23. Interprofessional Communication 24. Communicating for Continuity of Care 25. Documentation in Health Information Technology Systems 26. Health and Communication Technology