Part I: The Basics 1. Introduction to Interpersonal Communication 2. Perception Part II: Communication and the Self 3. Self Concept and Communication 4. Emotions and Communication 5. Verbal Communication 6. Nonverbal Communication Part III: Communication with Others 7. Communication Style and Conversation 8. Listening and Confirming Communication 9. Communication Climate, Disconfirming Messages, and Setting Boundaries Part IV: Communication and Relationships 10. Interpersonal Relationships 11. Interpersonal Conflict