Internet Reference Support for Distance Learners

ISBN-13: 9780789029379 / Angielski / Twarda / 2005 / 212 str.

William Miller; Rita Pellen

Opis

Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance users--before and after the creation of the Internet.

Spis treści

• Introduction: Providing Distance Learners with Reference Services Online (William Miller)
  
• A Historical Overview of Internet Reference Services for Distance Learners (Anne Marie Casey)
  
• Internet Reference Services for Distance Education: Guidelines Comparison and Implementation (Marie F. Jones)
  
• Academic Library Web Sites for Distance Learners in Greater Western Library Alliance Member Institutions (Mary Cassner and Kate E. Adams)
  
• Keep IT Simple: Internet Reference Support for Distance Learners (Marthea Turnage, Wade Carter, and Randy McDonald)
  
• Ask a UT System Librarian: A Multi-Campus Chat Initiative Supporting Students at a Distance (Kimberly Chapman and Darcy Del Bosque)
  
• HawkHelp: From Chat to a Student Services Portal (Nancy J. Burich and Frances A. Devlin)
  
• One School’s Experience with Virtual Reference (Carol J. Tipton and Vanessa J. Earp)
  
• Does Anyone Need Help Out There? Lessons from Designing Online Help (Judith M. Arnold, Floyd Csir, Jennifer Sias, and Jingping Zhang)
  
• If You Build It, They Will Come, but Then What: A Look at Issues Related to Using Online Course Software to Provide Specialized Reference Services (Linda L. Lillard and Mollie Dinwiddie)
  
• Open Source Software to Support Distance Learning Library Services (H. Frank Cervone)
  
• Integrating Library Reference Services in an Online Information Literacy Course: The Internet Navigator as a Model (Amy Brunvand)
  
• Copyright and the Delivery of Library Services to Distance Learners (Irmin Allner)
  
• From Cameras to Camtasia: Streaming Media Without the Stress (Christopher Cox)
  
• Index
  
• Reference Notes Included
  

O autorze

Pellen, Rita; Miller, William