International Management and Intercultural Communication: A Collection of Case Studies; Volume 1

ISBN-13: 9781137479891 / Angielski / Twarda / 2015 / 190 str.

Elizabeth Christopher

Opis

The book is presented in two volumes. Volume 1 consists of case studies concerning different aspects of international management and intercultural communication in business, marketing and politics.

Recenzje

"Book explores and describes various dilemmas facing the managers and employees of organisations that operate across national and cultural boundaries. ... authorial bag of academics, practitioners, and cross-cultural specialists, while unusual, may prove to be the book's strength. ... editor puts the cases descriptive information only after a longish explanation of the cases' key issues and problems." (William C. Frederick, wiiliamcfrederick.com, January, 2016)

Spis treści

1. Timing of communication in organizational culture change processes: The case of a domestic acquisition (Daniel Dauber)
2. Intercultural communication in selection interviews (Choon-Hwa Lim, Meena Chavan, Lucy Taksa)
3. Communication competence in health care; The case of the cross cultural caregivers (Somayeh Alizadeh, Meena Chavan)
4. Jason and the Jaguar; The case of the unmotivated employee (Elizabeth Christopher)
5. Cross cultural management: Discrepancies between dealing with diversity at corporate and individual levels of employment (Dharm P. S. Bhawuk, Smriti Anand)
6. The challenge of building professional relations across cultures: Chinese officials in America (Jiayi Wang and Helen Spencer-Oatey)
7. Customers ' ' responses to corporate social media marketing strategies (Rosina Márquez-Reiter, Sara Orthaber, Dániel Z. Kádár)
8. Official and unofficial business practice interactions: Cultural comparative cases from Australia; China; Pakistan; Russia and UK (Andrew Kakabadse, Nada Kakabadse, Nadeem Khan)
9. Ethics and expatriates (Catherine Pereira and Anne Marie Zwerg-Villegas).
10. Electronic sub-titles for opera librettos; The case of Figaro (Geoffrey Webb)
11. The case for games and iconography in multicultural technology training (Vincent Ferravanti)

O autorze

Elizabeth Christopher is an academic freelance, most recently for Charles Sturt University, NSW, Australia. Previously she was an Adjunct Professor at Macquarie University, Sydney, Australia. She is a cross cultural specialist with academic interests in international management, managing cultural diversity, communication across cultures; and online teaching and learning. A former research fellow of the East-West Center, Honolulu, Elizabeth is also a reviewer for book and journal proposals; and a Chartered Fellow of the Australian Human Resource Institute (AHRI). Her awards include the Macquarie University (Sydney) LEAD 2010 award for research on the management of cultural differences in learning and teaching; and the Chartered Institute of Management (UK) 2014 Management Book of the Year Award. Her most recent publications include Communication across cultures (Palgrave Macmillan, UK, 2012)