Chapter 1: Introduction to ‘Internal Crowdsourcing – Theoretical Foundations and Practical Applications’.
Chapter 2: An Introduction to Internal Crowdsourcing.
Chapter 3: Managing the Crowd – A Literature Review of Empirical Studies on Internal Crowdsourcing.
Chapter 4: Systematization Approach for the Development and Description of an Internal Crowdsourcing System.
Chapter 5: Design of a Process and Role Model for Internal Crowdsourcing.
Chapter 6: An Empirical Analysis of an Internal Crowdsourcing Platform: IT Implications for Improving Employee Participation.
Chapter 7: Proposals for the Future of Internal Crowdsourcing – A Trade-Union-Based Approach.
Chapter 8: Good Practice at GASAG-Group: Recommendations for the Application of Internal Crowdsourcing from a Business Perspective.
Chapter 9: The Living Group Works Council Agreement as Social Innovation: Internal Crowdsourcing in the GASAG Group.
Chapter 10: The Use of Internal Crowdsourcing for Qualification and Competence Development in Organizations.
Chapter 11: Power to the Network – The Concept of Social Business and its Relevance for IC.
Hannah Ulbrich holds a Degree in Sociology (Dipl. Soz. - Bielefeld/Berlin) and is a Senior Researcher at the Department of Vocational Education/Technology and Participation at the Technical University of Berlin. There, she is the project leader of the BMBF- and ESF-funded research project "ICU - Internal Crowdsourcing in Companies". Her research focus is on Entrepreneurship and Innovation, New Work and Agility, and Digital Transformation and Leadership.
Marco Wedel is a Political Scientist (Dipl.rer.pol., Dr. phil.) and Senior Researcher at the Department of Vocational Education/Technology and Participation at the Technical University of Berlin. His current research activities focus on the topics ‘Future of Work’, Entrepreneurship, and Digitalization. He has worked in the Energy Sector (BASF) and is co-editor of the science journal 'Innovation - The European Journal of Social Science Research'.
Hans-Liudger Dienel is professor for Vocational Education/Technology and Participation at the Technical University of Berlin. He is Dean of the School of Education, Head of a Masters' Programme in Science Management and of an MBA in Sustainable Mobility Management. Prof. Dienel is Managing Director of the nexus Institut für Kooperationsmanagement GmbH, which designs participation processes in politics and business.
This open access book examines the implications of internal crowdsourcing (IC) in companies. Presenting an employee-oriented, cross-sector reference model for good IC practice, it discusses the core theoretical foundations, and offers guidelines for process-management and blueprints for the implementation of IC. Furthermore, it examines solutions for employee training and competence development based on crowdsourcing. As such, the book will appeal to scholars of management science, work studies, organizational and participation research and to readers interested in inclusive approaches for cooperative change management and the IT implications for IC platforms.
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