Chapter 1: Introduction.- Chapter 2: Systemic governance challenges and wellbeing.- Chapter 3: Intelligence in public policy.- Chapter 4: Knowledge management and the new configurations of health markets.- Chapter 5: Intelligent healthcare organizations and patient-dominant logic in the new service space.- Chapter 6: Leadership and human resource management.- Chapter 7: Intelligent evaluation and performance measurement in public health policy and public service systems.- Chapter 8: The fundaments of intelligence in the future health policy.
Petri Virtanen is currently Project Director at the Finnish Innovation Fund Sitra and Adjunct Professor at the Universities of Lapland, Tampere and Helsinki. Previously he was Professor of Administrative Science at the University of Tampere and Head of Unit at the Ministry of Finance. Virtanen´s research interests cover public policy, organizational intelligence, disruptive technologies, social and health care services, and service-dominant –logic. Moreover, he has long experience (over 15 years) of leading scientific teams.
Jari Stenvall is a professor of administrative sciences at the University of Tampere, School of Management. His areas of research have included the reform and evaluation of public administration, regional development, change management, development operations and service innovations, higher education research, and the utilisation of information technology in organisations. His scientific publications include 42 monographs, 10 edited works, and more than fifty scientific articles in referenced journals or compilations. He is also visiting professor at the University of Glasgow.
This book provides a general overview of intelligence in health policy, health-care organizations and health services in the light of the current EU digital agenda, which aims to make health data and e-health tools publicly available. The first part analyses the implications of knowledge management and decision-making procedures for intelligent health policies and governance. The second part discusses in detail the concept of intelligence and illustrates why the perspective of organizational intelligence offers a solution to contemporary problems in health care, while the third part focuses on intelligent leadership models in health-care organizations. Providing a guide to new ways of understanding, developing, and reforming health policy and health services, it appeals to scholars as well as decision-makers in health governance and health-care institutions.