ISBN-13: 9781349345458 / Angielski / Miękka / 2012 / 227 str.
ISBN-13: 9781349345458 / Angielski / Miękka / 2012 / 227 str.
First book to combine financial results with proprietary benchmarking data and in-depth interviews with experienced knowledge practitioners. The resulting framework provides an inside- and outside-the-firm view of the risks and opportunities found in knowledge management and competitive intelligence.