ISBN-13: 9780367485498 / Angielski / Twarda / 2020 / 340 str.
ISBN-13: 9780367485498 / Angielski / Twarda / 2020 / 340 str.
This volume shows how organizations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets. It is a practical guide for real managers, designed to help them manage their business more effectively and gain competitive advantage.