Institutional Memory as Storytelling: How Networked Government Remembers

ISBN-13: 9781108748001 / Angielski / Miękka / 2020 / 75 str.

Sydney) James Scott Rodney (University of New South Wales

Opis

When institutions forget they repeat mistakes. This Element explains why institutional memory is important and how it can be improved.

Spis treści

1. Introduction; 2. Whole of government processes and the creation of collective memories: the case of the Tasmanian Family Violence Action Plan; 3. What happens with iterative conversations in cases of policy failure: the State of Victoria's smart metering program, Australia; 4. Differentiated memories: the case of the UK's Zero Carbon Hub; 5. Living Memories: the case of the New Zealand justice sector; 6. Conclusion.