Chapter 1 Un/Familiar, Cheryl Meszaros; Chapter 2 Comprehensive Interpretive Plans, Judy Koke; Chapter 3 Transformation and Interpretation, Jennifer Wild Czajkowski, Shiralee Hudson Hill; Chapter 4 How a Museum Discovered the Transforming Power of Play, Scott G. Eberle; Chapter 5 Building Balance, Jim S. H. Hakala; Chapter 6 An Interpretive Master Plan at the Museum of Fine Arts, Houston, Beth B. Schneider; Chapter 7 An Evaluation of the Effectiveness of National Park Service Interpretive Planning, Marcella Wells; Chapter 8 Comprehensive Interpretive Plans, Marianna Adams, Judy Koke; Chapter 9 Just Do It, Jes Koepfler;
Elizabeth Maurer Director of Operations The National Museum of Crime & Punishment. Judy Koke Deputy Director of Education and Public Programming, The Art Gallery of Ontario, Canada. Marianna Adams President, Audience Focus, Inc.