ISBN-13: 9780415056113 / Angielski / Miękka / 1992 / 252 str.
ISBN-13: 9780415056113 / Angielski / Miękka / 1992 / 252 str.
Joan Dean offers sound practical guidance to advisers and inspectors at all levels. This includes the development of interpersonal skills, interviewing, organising advisory teams and managing one's own work.