Information and Communication Technologies in Tourism 1997: Proceedings of the International Conference in Edinburgh, Scotland, 1997

ISBN-13: 9783211829639 / Angielski / Miękka / 1997 / 341 str.

A. Min Tjoa

Opis

For the fourth time now, experts in tourism from various countries come to attend the ENTER conference in order to inform themselves and others about the current devel opments in the usage of information and communication technologies. The ENTER conference is thought as a platform for the exchange of ideas, experi ences, opinions, and visions among scientists and practitioners. The visions presented at the last three ENTER conferences have triggered many requirements of important on-going and planned projects in the application of communication and information technologies in tourism. The scope of the papers of this proceedings covers the most recent and relevant to pics in our area of interest. The sessions are primarily devoted to intelligent agents and systems, the future role of global (reservation) systems, the new. chances of data base applications due to the most recent technological developments. and above all the role of the Internet (and Intranet). I would like to express my cordial thanks to all institutions actively supporting this event, namely: The Edinburgh & Lothian Tourist Board The International Federation of Information Technology in Tourism (IFITT) Several people spent numerous hours organizing the scientific programme of EN TER. The names of most of them will appear in the following pages."

Spis treści

1. Database and Advanced Information Systems.- A Meta-Data Driven Tourism Information System Prototype.- Geographical Information System Based Decision Support System for Tourism Planning and Development.- The Relevance of Meta Modeling and Data Warehouses for Executive Information Systems.- 2. Intelligent Systems and Agents.- SnowNet: An Agent-based Internet Tourist Information Service.- Expert Systems as an Important Competitive Advantage in Tourism.- Distributed Software Agents for WWW-based Tourism Information Systems (DATIS).- Realizing Travel Malls: A Logic Programming Based Approach.- 3. Strategic Concepts, Realization Tools I.- Electronic Marketcoordination in the Travel Industry: The Role of Global Computer Reservation Systems.- Informed Decision Making in Tourism Management - Closing the Information Circuit.- The Value of Information Technology: A Case Study and a Framework.- 4. Strategic Concepts, Realization Tools II.- National Co-operation and Strategic Alliances - The Tourism Business in Norway Enters the Net.- The New Network in the Norwegian Tourism Industry - Marketing and Organizational Theories as Perspectives for a Study.- The Future for Direct Retailing of Travel and Tourism Products: The Influence of Information Technology.- The Promise of Information Technology in the Travel Industry.- 5. Implementation Issues.- Federating Databases and Files: An Approach to a Uniform and Comfortable Interface to Heterogeneous Tourist Information Systems.- Clustering, Distributed Complex Objects - Management and Performance.- Mugla Tourism Information System.- An Intelligent System for Tourism Information.- 6. The Role of Internet and World Wide Web I.- TIS @WEB - Database Supported Tourist Information on the Web.- Electronic Distribution of Holiday and Business Hotels.- Marketing Information and Decision Support on the Internet - New Opportunities for National, Regional and City Tourist Offices.- 7. The Role of Internet and World Wide Web II.- How to Assess WWW-Applications for Tourism Information Systems from the End-user Perspective. Methodological Design and Empirical Evidence.- A Qualitative Analysis of Hotel List Providers on the World Wide Web.- Developing Tourism in Lunigiana.- Dynamic Web Links for Tourism Information Services.- The Role of Intranet in the Tourism Domain.- 8. The Role of Advanced Information Technology in Tourism.- Electronic Marketing and Business Reengineering - with Examples from the Tourism Domain.- Information Technologies in Hospitality Businesses: The Case Study of La Plagne, France.- Catalysts in Introducing Information Technology in Small and Medium Sized Hospitality Organisations.- The Attitude of Small and Medium-sized Tourist Enterprises Towards Information and Telecommunication Technologies. The Case of Italy..- 9. Advanced Information Systems Technology.- MINOTAURUS: A Distributed Multimedia Tourism Information System.- Workflow Technology: An Application for Tourism Management.- Edite - A Natural Language Interface to Databases - A New Dimension for an Old Approach.- Some Applications of the Multimedia Geographical Information Systems in Tourism.- 10. Strategy Workshop.- Information Age and Tourism.