Information Technology Outsourcing

ISBN-13: 9780765616852 / Angielski / Twarda / 2007 / 352 str.

Suzanne Rivard; Benoit Aubert

Opis

This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

Spis treści

Series Editor’s Introduction 1. Information Technology Outsourcing: An Introduction Part I. Taking Stock of IT Outsourcing Practice and Research 2. Population-Level Learning and the Evolution of IT Outsourcing Decisions 3. Strategic Profiles and Information Technology Outsourcing 4. Information Technology Outsourcing: Questions of Language Part II. The Sourcing Decision 5. A Methodology for IT Sourcing Decisions 6. Institutional and Individual Antecedents of Information Technology Sourcing Arrangements 7. Firm Characteristics and Allocation of IT Budget to Outsourcing 8. Information Technology Outsourcing Risk: A Resource-Based Perspective 9. Investigating Trust in Outsourcing: A Study in the Health Care Industry Part III. Managing the Outsourcing Relationship 10. Managing the IS Outsourcing Relationship 11. Vendor Commitment in an ASP Outsourcing Context: A Comparative Evaluation of the Roles of Power and Partnership 12. Governance of Complex IT Outsourcing Partnerships 13. Coordination of Complex Information System Development Projects: A Case Study of Finnish Universities Part IV. Holistic View of IT Outsourcing 14. Management of Outsourced IS Development Projects: The Role of Social Capital and Intellectual Capital 15. Contracting in IT Outsourcing: Hierarchical and Psychological Contractual Elements as Key Managerial Governance Mechanisms 16. The Offshore Outsourcing Landscape: Historical Development and Challenges for the IS Discipline

O autorze

Benoit A. Aubert is professor of information systems at HEC Montreal and President and Chief Executive Officer of the CIRANO (Centre inter-universitaire de recherche en analyse des organisations). He currently co-chairs the Outsourcing Track of the Hawaii International Conference on Systems Sciences (since 1997). His main research areas are outsourcing, risk management, and new organization forms. He has published several articles, book chapters, and conference proceedings on these topics. He has also published papers on trust, ontology, and health care information systems. He is senior editor of Database. Suzanne Rivard is a professor of information technology and chair of strategic management of information technology at HEC Montréal. She is a fellow of the Canadian Royal Society. Her research interests are in the areas of enterprise systems implementation, outsourcing of information systems services, software project risk management, IS outsourcing risk management, and strategic alignment. Her work has been published in such journals as Communications of the ACM, Database, Information and Management, Interfaces, Journal of Information Technology, Journal of Management Information Systems, MIS Quarterly, Organization Science, and others. She has served as an associate editor for Information Systems Research and MIS Quarterly. She is currently a member of the editorial board of the Journal of Management Information Systems, and an associate editor of the Journal of the Association for Information Systems.