Influencing With Integrity: Management Skills for Communication and Negotiation

ISBN-13: 9781899836017 / Angielski / Miękka / 1995 / 276 str.

Genie Z. Laborde

Opis

This text is concerned with the psychology of communication. It uses techniques derived primarily from NLP to create state-of-the-art skills which the reader can use to improve any interaction. Chapters cover outcomes, rapport, sensory acuity, meetings and negotiation.