Incivility

ISBN-13: 9780521895514 / Angielski / Twarda / 2010 / 232 str.

Philip Smith; Timothy Phillips; Ryan D. King

Opis

Analyses everyday encounters with rudeness and asks what can be done to improve civic life in a world of strangers.

Recenzje

'An innovative sociological study of an issue that today generates much anxious chatter but little sustained analysis - rudeness between strangers in public places. By treating incivility as a routine part of everyday life, rather than a policy problem to be fixed, the authors shed new light on this issue and offer some wise words about what can - and cannot - be done to produce civil social relations.' Ian Loader, University of Oxford

Spis treści

1. Redirecting incivility research; 2. The fundamentals of the incivil encounter; 3. Everyday incivility and the everyday round; 4. Emotions and sequences; 5. Gender, age and class: divergent experiences?; 6. After the event: coping, avoiding and changing; 7. General attitudes towards the stranger: exploring fear and trust; 8. How to confront incivility; 9. Twenty questions and answers.