In the Land of Difficult People: 24 Timeless Tales Reveal How to Tame Beasts at Work

ISBN-13: 9781462016570 / Angielski / Miękka / 2011 / 184 str.

Terrence L. Gargiulo; Gini Graham Scott Ph. D.

Opis

Treasured for centuries, the world's folk tales I have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct memorably, through example, how to live in a world populated with dishonest, petty, and conniving figures. Although these lessons may be couched in stories about animals, the types of human behaviors described are universal -and nowhere more so than in the typical workplace.

In the Land of Difficult People presents twenty-four fables taken from around the world, each exemplifying the best methods to use when dealing with the eight kinds of difficult people at work. Featuring charming illustrations, each tale is presented with a street-smart analysis and proven guidelines you can use to work with each of the difficult types, including:

WICKED WOLVES. You'll learn how to handle tyrannical bosses or newly promoted coworkers who terrify others and threaten to lure them into their aggressive clutches.

SLUGGISH SNAILS. What if you lack the authority you feel you need to confront take-it-slow coworkers who seem trapped in a state of inaction and resistant to change or forward movement? This book provides the answers.

CRAFTY RAVENS. On the surface, some people seem friendly and helpful, though they may actually be self-absorbed, scheming, ready to spread gossip, and determined to destroy anyone who gets in their way This book arms you with sophisticated strategies that will keep you from getting embroiled in the schemes of such devious coworkers.

Each chapter begins with a discussion of one of the eight major types, followed by three tales. Following each tale, you'll get the real-world lowdown on how to manage any situation involving these tough, confusing characters, with practical advice in the "What to Do" sections. If you're tired of working with "difficult" people and are hungry for a fairy tale ending, this is one book you should take with you on your journey up the corporate ladder