ISBN-13: 9780761907510 / Angielski / Miękka / 1997 / 141 str.
ISBN-13: 9780761907510 / Angielski / Miękka / 1997 / 141 str.
A practical guide to recently developed management principles that takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are interested in learning about and applying sound management principles.