Implementing Quality : A Practical Guide to Tools and Techniques

ISBN-13: 9781844800575 / Angielski / Miękka / 2004 / 311 str.

Ron Basu

Opis

Focusing on the implementation of quality management, this title offers down to earth explanations of management in the real world. It includes global examples from companies such as Dow Chemical, American Express, Toyota and Ericsson.