IT Best Practices: Management, Teams, Quality, Performance, and Projects

ISBN-13: 9781138374560 / Angielski / Miękka / 2018 / 356 str.

USA) Illinois Freeport Tom C. Witt (Nationwide Insurance

Opis

Consistent success does not happen by chance. It occurs by having an understanding of what is happening in the environment and then having the skills to execute the necessary changes. Ideal for project, IT, and systems development managers, IT Best Practices: Management, Teams, Quality, Performance, and Projects details the skills, knowledge, and attributes needed to succeed in bringing about large-scale change. It explains how to incorporate quality methods into the change management process and outlines a holistic approach for transformation management.Detailing time-tested project management techniques, the book examines management skills with a focus on systems thinking to offer a pragmatic look at effecting change. Its comprehensive coverage spans team building, quality, project methodology, resource allocation, process engineering, and management best practices. The material covered is validated with references to concepts and processes from such business greats as Dr. Deming, Jack Welch, and Henry Ford. Readers will learn the history behind the concepts discussed along with the contributions made by these greatminds. The text supplies an awareness of the factors that impact performance in today’s projects to supply you with the real-world insight needed to bring about large-scale change in your organization. Although it is geared around change, most of the concepts discussed can be directly applied to improve efficiencies in your day-to-day activities.

Spis treści

Management Best Practices. Five Disciplines of System Thinking. The Effects of Management on Subordinates. Management Types. Crisis Management. Jack Welch and Management. Robert Greenleaf and Servant Leadership. Management Wrap-Up. Business Model. High-Performance Teams. Quality. W. Edward Deming, Father of Quality. Process Engineering. Lean Management. Six Sigma. Workplace Efficiencies and Distraction. Technology. Contractors. Defects. Knowledge Acquired So Far. Project Selection Criteria. Project Characteristics. Effects of Project Failure. Controlling Failure. Project Methodology. Project Phases. Implementation. Postimplementation. Factors That Affect Projects. Project Methodology. Project Management Improvement.