Humans at Work: The Art and Practice of Creating the Hybrid Workplace

ISBN-13: 9781398604230 / Angielski / Miękka / 2022 / 256 str.

Anna Tavis; Stela Lupushor

Opis

Shift your organization's mindset, culture and processes in order to create a human-centric workplace enabled by new technology and organizational design.

Recenzje

"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL

Spis treści

• • Chapter - 00: Foreword by Peter Cappelli
  • Chapter - 00: Introduction;
• Section - PART ONE: Work;
• • Chapter - 01: What Is Work?;
  • Chapter - 02: Jobs vs Work;
  • Chapter - 03: How Work Is Measured - Productivity vs Impact;
• Section - PART TWO: Workforce;
• • Chapter - 04: Human-Centered Work Design - Humans vs Workforce;
  • Chapter - 05: Designing for Inclusion - Empathy as a Superpower;
  • Chapter - 06: From Customers to Employees - Employees Are the New Customers;
• Section - PART THREE: Workplace;
• • Chapter - 07: Where Work Happens;
  • Chapter - 08: Work at Scale - Organizations as Platforms;
• Section - PART FOUR: Worth;
• • Chapter - 09: Why Work? The Rise of Employee Experience;
  • Chapter - 10: Work Reputation as Experience;
  • Chapter - 11: Conclusion;

O autorze

Anna Tavis, Ph.D., based in New York City, New York, is Clinical Professor, Department Chair of the Human Capital Management Department at NYU's School of Professional Studies. She is co-author of Humans at Work, also published by Kogan Page. Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.