Human Services Online: A New Arena for Service Delivery

ISBN-13: 9780789010100 / Angielski / Twarda / 2000 / 312 str.

Jerry Finn

Opis

This book provides guidelines and specific suggestions for agencies considering developing online services. It discusses the ways that human services are using the Internet for service delivery, community education, collaboration, advocacy, social change, and resource development. Model programs are examined and their effectiveness is evaluated so

Spis treści

Contents

• Introduction: Human Services Online: A New Arena for Service Delivery
• The HIV Cybermail: A Regional Cybernetwork of HIV Services
• The Effects of a Computer Network on Pediatric Pain and Anxiety
• Changing Practices with Children and Families in North Carolina: Using Technology to Facilitate Collaboration and Training
• The Requirements of Community: An Online Survey of the Social Work Access Network (SWAN)
• A Survey of Domestic Violence Organizations on the World Wide Web
• Computer Technology Utilization and Community-Based AIDS Organizations
• Virtual Volunteering: Online Volunteers Providing Assistance to Human Services Agencies
• Online Fundraising in the Human Services
• Liability and the Internet: Risks and Recommendations for Social Work Practice
• INTERNET: A Framework for Analyzing Online Human Service Practices
• The Community Tool Box: Using the Internet to Support the Work of Community Health and Development
• Promoting Computer-Mediated Communications in Community Coalitions
• Offering Social Support via the Internet: A Case Study of an Online Support Group for Social Workers
• The Nature and Prevention of Harm in Technology-Mediated Self-Help Settings: Three Exemplars
• Conclusion
• Index
• Reference Notes Included

O autorze

Jerry Finn, Gary Holden