Human Error: Causes and Control

ISBN-13: 9780367391140 / Angielski / Miękka / 2019 / 232 str.

George a. Peters; Barbara J. Peters

Opis

Applying and extending principles that can help prevent consumer error, worker fault, managerial mistakes, and organizational blunders, Human Error: Causes and Control provides useful information on theories, methods, and specific techniques for controlling human error. It forms a how-to manual of good practice, focusing on identifying human error, its causes, and how to control or prevent it. It presents constructs that assist in optimizing human performance and to achieve higher safety goals. Human Error: Causes and Control bridges the gap and illustrates the means for achieving a comprehensive, fully integrated, process compatible, user effective, methodologically sound model.

Spis treści

Introduction. Data Collection. Risk Assessment. Alternative Analytic Methods. Behavioral Vectors. Countermeasures (Remedies). Human Factors Design Guidelines. Testing and Functional Validation. Managerial Errors. Institutional and Organizational Errors. Management Challenges. Professional Responsibility (Ethics). Discussion Questions. References and Recommended Reading.

O autorze

Peters, George A.; Peters, Barbara J.