How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

ISBN-13: 9781789668322 / Angielski / Miękka / 2021 / 304 str.

Michael Armstrong

Opis

Take your practical management skills to the next level with Michael Armstrong's bestselling guide for managers, now in its 11th edition.

Recenzje

"A practical and straightforward guide to successful management, written with the benefit of over 30 years' experience." Business Executive

Spis treści

• • Chapter - 01: How to be a better manager;
• Section - ONE: Managing People;
• • Chapter - 02: How to treat people right;
  • Chapter - 03: How to motivate people;
  • Chapter - 04: How to engage people;
  • Chapter - 05: How to be a better leader;
  • Chapter - 06: How to build teams;
  • Chapter - 07: How to manage performance;
  • Chapter - 08: How to help people learn and develop;
  • Chapter - 09: How to handle difficult situations with people;
• Section - TWO: Management Skills;
• • Chapter - 10: How to organize;
  • Chapter - 11: How to coordinate;
  • Chapter - 12: How to plan and prioritize;
  • Chapter - 13: How to control;
  • Chapter - 14: How to delegate;
  • Chapter - 15: How to make things happen;
  • Chapter - 16: How to manage your boss;
  • Chapter - 17: How to manage change;
  • Chapter - 18: How to manage conflict;
  • Chapter - 19: How to deal with office politics;
  • Chapter - 20: How to manage a crisis;
  • Chapter - 21: How to manage projects;
  • Chapter - 22: How to manage time;
• Section - THREE: Personal Skills;
• • Chapter - 23: How to persuade;
  • Chapter - 24: How to negotiate;
  • Chapter - 25: How to make meetings a success;
  • Chapter - 26: How to aim high;
  • Chapter - 27: How to solve problems and make decisions;
  • Chapter - 28: How to be creative and innovate;
  • Chapter - 29: How to conduct a selection interview;
  • Chapter - 30: How to be interviewed for a job;
  • Chapter - 31: How to communicate;
  • Chapter - 32: How to listen;
  • Chapter - 33: How to make effective presentations;
  • Chapter - 34: How to write reports;
  • Chapter - 35: How to be strategic;
  • Chapter - 36: How to think clearly;
  • Chapter - 37: How things go wrong and how to put them right;
• Section - FOUR: Business and Financial Management;
• • Chapter - 38: How to be business-like;
  • Chapter - 39: How to make a business case;
  • Chapter - 40: How to budget;

O autorze

Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Strategic Human Resource Management, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into twenty-one languages.

Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), a managing partner of E-Reward and an independent management consultant. Prior to this he was an HR director of a publishing company. He is based in London, UK.