ISBN-13: 9781412964081 / Angielski / Miękka / 2008 / 272 str.
ISBN-13: 9781412964081 / Angielski / Miękka / 2008 / 272 str.
Communicate effectively with all stakeholders through these invaluable tips, including how-to's for dealing with disasters and approaching sensitive topics such as sex, gangs, and substance abuse.