Introduction viiPart I: Workplace Culture 11 What is workplace culture?: Why it's the key to profitability 32 Why it's really about collective mental health 27Part II: The Role of Leadership 593 Compassionate Leadership: The key to psychological safety at work 614 Conscientious Leadership: How to foster it in the workplace 89Part III: Risk and Psycho logical Safety 1015 Validation: Judgement vs acknowledgement 1036 Mitigating Risk in Psychological Safety: Know the situations that put your staff at risk 117Part IV: Prevention and Recovery 1357 Industry Challenges: Known problem sectors and the quiet achievers 1378 Insurance: How to change the outcomes with attitude 1759 Prevention: The 'recovery at work' early intervention model 203Next Steps: The power of three 221References 223
Kerry Howard is a corporate mental health advisor and a former practicing psychologist specialising in trauma prevention and treatment. In 2021, she won the Excellence in Science and Technology Award for her pioneering work in the delivery of online trauma therapy. In 2022, she won bronze in the Stevie Awards Maverick of the Year for her unique approach to mental health.