Now more than ever, journalism is faced with the challenge of how to build trust within our increasingly fractured and polarized communities. How Journalists Engage is essential reading for anyone interested in this vital challenge. Building on rich and rigorous empirical research, including a diverse range of engagement case studies, it calls for an ethic of 'identity-aware care,' suggesting that journalists must prioritize listening to and learning from the diverse communities they serve.
Sue Robinson is the Helen Firstbrook Franklin Professor of Journalism in the School of Journalism & Mass Communication at the University of Wisconsin-Madison. She is the author of Networked News, Racial Divides: How Power and Privilege Shape Public Discourse in Progressive Communities (2018), which won the AEJMC Tankard Book Award, and co-author (with Matt Carlson and Seth C. Lewis) of News After Trump: Journalism's Crisis of Relevance in a Changed Media Culture (Oxford, 2021).