Hotel Tales: a little adventure and some unexpected tales

ISBN-13: 9789675945014 / Angielski / Miękka / 2011 / 210 str.

Hanley Chew

Opis

Every hotelier has stories to tell. A motley collection of tales that amuse, inspire, startle and move their listeners. These anecdotes were once known only to those who worked within a hotel's shiny walls, but now they will be shared with the rest of the world through Hotel Tales, a compilation of short stories that offer an intriguing behind-the-scenes peek at life in the hotel industry. The stories have been handpicked from the personal collections of CEOs, managers, public relations officers, and the front desk, security, F&B and housekeeping staff of various hotels in Asia. With each turn of the page, these storytellers will reveal what a trashed hotel room really looks like, the creativity involved in covering up a mishap, how they handle obnoxious guests, the lengths they go to when dignitaries come a'calling and so on. Hotel Tales will show you a side of the service industry that you have never seen before.