Hotel Accommodation Management

ISBN-13: 9781138048782 / Angielski / Twarda / 2017 / 210 str.

Roy C. Wood

Opis

This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management. International case studies illustrating examples of practice in the industry are integrated throughout along with study questions and other features to aid understanding and problem solving. 　

Spis treści

Foreword; Chapter 1 Introduction: Managing Hotel Accommodation: An Overview; Chapter 2 Trends and Issues in Hotel Ownership and Control; Chapter 3 Valuation of Hotel Assets; Chapter 4 Hotel Accommodation Design; Chapter 5 Hotel Front Office Management; Chapter 6 Housekeeping and Related Accommodation Services; Chapter 7 Hotel Spa and Wellness Management; Chapter 8 Accommodation and MICE; Chapter 9 Managing Accommodation in Integrated Resorts; Chapter 10 Hotel Revenue Management; Chapter 11 Hotels and Social Media; Chapter 12 Hotels and Sustainability; Chapter 13 Co-creation and the Sharing Economy in Hospitality and Tourism; Chapter 14 Facilities Management; Chapter 15 The Future(s) of Hotel Accommodation Management

O autorze

Roy C. Wood is a Visiting Professor in the Hertfordshire Business School, University of Hertfordshire, and in the Academy of Hotel and Facility Management at NHTV Breda University of Applied Sciences, the Netherlands. He previously held professorships at Strathclyde University, NHTV Breda University of Applied Sciences and the University of Macau. In the private sector he was Principal and Managing Director of IMI University Centre (Switzerland), Dean of the Oberoi Hotel Group Centre for Learning and Development (India), and Chief Operating Officer of the Gulf Hospitality and Tourism Education Company (Bahrain). Wood is the author, co-author and editor/co-editor of some 15 books and more than 50 refereed research papers.