Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies

ISBN-13: 9781439879900 / Angielski / Twarda / 2012 / 413 str.

David Edward Marcinko; Hope Rachel Hetico; David Edward Marcinko

Opis

Drawing on the expertise of decision-making professionals, leaders, and managers in health care organizations, Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies addresses decreasing revenues, increasing costs, and growing consumer expectations in today's increasingly competitive health care market. Offering practical experience and applied operating vision, the authors integrate Lean managerial applications, and regulatory perspectives with real-world case studies, models, reports, charts, tables, diagrams, and sample contracts. The result is an integration of post PP-ACA market competition insight with Lean management and operational strategies vital to all health care administrators, comptrollers, and physician executives. The text is divided into three sections:

1. Managerial Fundamentals
2. Policy and Procedures
3. Strategies and Execution

Using an engaging style, the book is filled with authoritative guidance, practical health care-centered discussions, templates, checklists, and clinical examples to provide you with the tools to build a clinically efficient system. Its wide-ranging coverage includes hard-to-find topics such as hospital inventory management, capital formation, and revenue cycle enhancement. Health care leadership, governance, and compliance practices like OSHA, HIPAA, Sarbanes-Oxley, and emerging ACO model policies are included. Health 2.0 information technologies, EMRs, CPOEs, and social media collaboration are also covered, as are 5S, Six Sigma, and other logistical enhancing flow-through principles. The result is a must-have, "how-to" book for all industry participants.

Spis treści

On the Origins and Development of Quality Initiatives in American Business. Competitive Analysis of the Contemporary Healthcare Ecosystem. Capital Formation Strategies for Healthcare Entities. Inventory Management and Economic Order Quantity Analysis. Improving Operations and Management to Achieve Objectives. Financial and Clinical Features of Hospital Information Systems. Managing Health Information Technology Security Risks. Monitoring, Managing and Enhancing Hospital Revenue Cycles. Patient (Customer) Relations Management in Healthcare. Healthcare Organization Compliance Processes and Tactics. Reviewing OSHA Standards and Health Policy Practices. Operational Impact ofHIPAA, Sarbanes-Oxley and the USA PATRIOT ACT. Understanding Continuous Healthcare Process Improvement. Using Medical Informatics to Track Health Care. Appreciating Six-Sigma Healthcare Quality Improvement. A Concluding Example of Hospital-Flow Through Efficiency Logistics.