Home Builder's Guide to Continuous Improvement : Schedule, Quality, Customer Satisfaction, Cost, and Safety

ISBN-13: 9781420055078 / Angielski / Miękka / 2009 / 224 str.

Jack B. Revelle

Opis

Presenting well-known tools and techniques, the Home Builder's Guide to Continuous Improvement provides important insights and necessary information to reduce cycle time duration and variation in order to improve quality and customer satisfaction and to minimize costs and accidents. Each chapter offers examples based on the authors' personal experience working with builders and trade contractors. Including figures and graphs to enhance the text, this book contains simple language, using residential construction industry terminology to improve understanding of continuous improvement concepts and practices. No previous math background is required, making it suitable for all levels.

Spis treści

Introduction. Cycle Time Management. Problems. Problem Solving. Dealing with Data. Root Causes. Corrective Actions. Problem Follow-up. Relationships. Sampling and Randomization. Sample Size Determination. Software. Continuous Improvement Tools and Techniques. Quality Function Deployment. Design of Experiments. Glossary of Terms.

O autorze

Jack B. ReVelle, Derek N. Margetts