Heritage Visitor Attractions: An Operations Management Perspective

ISBN-13: 9780826460615 / Angielski / Miękka / 1999 / 303 str.

Leask

Opis

Examines Heritage Visitor Attractions from an operations management perspective. This book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs. It looks at their quality and improvement, examining capacity management.