Healthcare Teams Manual: Building Continuous Quality Improvement Facilitator's Guide

ISBN-13: 9781884015434 / Angielski / Miękka / 1994 / 120 str.

Peter Mears

Opis

This work provides the reader with an understanding of team building in a health care environment, and shows managers how to build a team that is committed to delivering quality. Topics covered include key quality concepts, team exercises, how to be a team member, team empowerment and continuous quality improvement. The facilitator's guide provides all the lesson plans, overhead projection masters and guides to all the exercises necessary for the team leader or trainer to run a teambuilding workshop.

Spis treści

Introduction 1. Teamwork and Synergy 2. Contributors to Continuous Quality Improvement 3. Empowerment 4. Supportive Team Cultures 5. Team-Building Phases 6. Understanding How We Think 7. Member Service Roles 8. Expanded Team Member Roles 9. Expanding Team Skills 10. Teams, Teams, and More Teams

O autorze

Peter Mears (Author)