HOSPITALITY & TOURISM: MANAGERIAL PERPECTIVES & PRACTICES

ISBN-13: 9783631834909 / Angielski / Miękka / 2020 / 454 str.

Elbeyi Pelit;Hasan Huseyin SOYBALI;Ali Avan

Spis treści

A Conceptual Evaluation of Personality and the Internal Sources of Emotion in Service Enterprises (Ali Avan / Özcan Zorlu / Ahmet Baytok) - Technological Factors That Effect Hospital Efficiency. A Study Based on Training and Research Hospitals in Turkey (Gamze Yorgancioglu Tarcan / Pinar Yalçin Balçik / Murat Konca / Ayça Karahan) - Corporate Governance Rating and Profitability in Borsa Istanbul (Fevziye Kalipçi Çagiran / Alp Eren Kayasandik) - The Relationship between Challenge- and Hindrance-Related Self-Reported Work Stress and Self-Reported Job Performance (Türkmen Taser Akbas / Meral Elçi) - Smart City Applications at the Local Government Structure in Turkey. The Case of Bursa Metropolitan Municipality (Zuhal Önez Çetin) - Subsidiarity Principle Reflection on the Tourism Sector (Zisan Korkmaz Özcan) - The Concept of Holiday and Travel in Islam. The Understanding of Halal Tourism and Investments Which Serve within the Frame of This Understanding. A Sample Study on a Chosen Pilot Facility (H. Neyir Tekeli) - Possible Causes of Burnout and Burnout Syndrome in Tourism Businesses (Serif Ahmet Demirdag) - Organizational Justice and Reflections in Tourism Industry (Yasin Keles) - Determination of Organizational Identification Levels of Five-Star Hotels' Employees According to Their Individual Characteristics. The Case of Antalya (Çigdem Oksit / Gonca Kiliç) - Evaluation of the Activities of International Five Star Chain Hotel Businesses in Terms of Sustainable Tourism and the Ankara Study Case (Ahmet Büyük Salvarci / Halil Akmese / Gökhan Sener)

O autorze

Dr. Elbeyi PELIT is the Director of Institute of Social Sciences. He received his bachelor's and master's degree in tourism management from Sakarya University and doctoral degree in tourism management Education from Gazi University in Turkey. His research areas include working in the fields of tourism, tourism education, tourism management, human resources management and tourism policy. Professor Elbeyi Pelit has published many articles, papers, books and book chapters in these fields and is the editor of the Journal of Tourist Guide, Journal of Contemporary Tourism Research and Afyon Kocatepe University Journal of Social Sciences (Turkey). He is a head of tourist guidance department and senior lecturer at the Afyon Kocatepe University faculty of tourism.

Dr. Hasan Hüseyin SOYBALI is the vice dean of faculty of tourism at Afyon Kocatepe University. He received his bachelor's degree in tourism and hotel management at Uludag University in Turkey, his master's degree in tourism management from University of Surrey and his PhD in tourism management from Bournemouth University in the UK. He is a professor in tourism management department, and his research interests include organizational behavior in tourism, human resources management, tourism policy and planning and sociology of tourism.

Dr. Ali AVAN is the vice dean of faculty of tourism at Afyon Kocatepe University. He received his bachelor's degree in hospitality and tourism management at Mersin University, his master's degree in tourism management from Afyon Kocatepe University and his PhD in business administration from Afyon Kocatepe University. He is an assistant professor in tourism management department now, and his areas of research include consumer behavior in tourism, services marketing and sustainability in tourism.