HBR Guide to Emotional Intelligence (HBR Guide Series)

ISBN-13: 9781633692725 / Angielski / Miękka / 2017 / 240 str.

Harvard Business Review

Opis

Research by Dan Goleman, the author and psychologist who introduced emotional intelligence to management thinking, has shown that EQ is a more powerful determinant of good leadership than technical competence, IQ, or vision. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses. And it's not innate--it's a skill that all of us can improve upon.In this Guide, you'll learn how to:

• Recognize your own EQ strengths and weaknesses
• Build your self-awareness
• Regulate your emotions in tough situations, or recover from an outburst
• Motivate yourself through ups and downs
• Empathize with others
• Build your social skills
• Help an employee develop emotional intelligence--and hire for EQ to begin with
• Build the social awareness of your team
• Handle specific situations like crying at work, tense communications across different cultures, and making decisions without emotional bias

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

O autorze

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 11 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview