Growing On Purpose: The Formula to Strengthen Your Team AND Improve Your Customer Experience

ISBN-13: 9781945907029 / Angielski / Miękka / 2016 / 136 str.

Dave Molenda; Reji Laberje

Opis

Best-selling author and marketing expert Jessica Akin says it best, "Dave Molenda combines an impressive sales pedigree and entrepreneurial background with his expertise in strength-based selling and personality assessments to help underperforming sales teams amp up their game and top performers reach even greater heights." In his book, Growing On Purpose: The Formula to Strengthen Your Team AND Improve Your Customer Experience, Dave brings together expansive sales experience to show readers how to combine team strength (achieved through intentional communication) and positive, individualized customer experiences to achieve a fully engaged business. Through his unique model of Guidance and Support, Molenda is immediately both relatable and practical. Thoroughly backed up with statistics and studies, he introduces the must-know formula to GROW as a person and a business . . . on purpose.