Chapter 1: Introduction.- Chapter 2: Desired Outcomes of Group Decisions.- Chapter 3: Basic Elements of Group Model Building.- Chapter 4: Outcomes of Group Model Building.- Chapter 5: Communication Quality, Insight, Consensus and Commitment to Conclusions.- Chapter 6: Mental Model Alignment.- Chapter 7: Explanatory Mechanisms for Group Model Building.- Chapter 8: Comparing Participant Support for Different Explanatory Mechanisms.- Chapter 9: Building Integrated Theory.- Chapter 10: Discussion.
Rodney Scott is an Innovations Fellow at the Ash Center for Democratic Governance at Harvard University. He is the Principal Research Fellow for New Zealand’s State Services Commission, where he leads the public management research program and provides advice on public sector design and evaluation, and holds adjunct positions at the Australia and New Zealand School of Government and the University of New South Wales. His current research interests include interagency collaboration, governance, and performance management.