Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

ISBN-13: 9780814432334 / Angielski / Miękka / 2013 / 304 str.

Ron Zemke

Opis

This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback--frustrating for the Me Generation that can't let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: - In-depth interviews with members of each generation - Best practices from companies bridging the generation gap - Specific tips for each generation on how to handle the others - A field guide for mentoring GenerationY For anyone struggling to manage a workforce with different ways of working, communicating, and thinking, Generations at Work is the answer.

Spis treści

Contents

Introduction: The New Economic Reality and the
Cross-Generational Workplace

PART 1
Dynamics of the Multigenerational Workplace
1 A New Chapter in the Cross-Generational Workplace
2 The Traditionalists: What Will the Colonel Do Now-
Work? Retire? Consult?
3 The Baby Boomers: Retirement Postponed
4 The Gen Xers: Survivalists in the Workplace
5 The Millennials: Be Careful What You Ask For
6 The Global Workforce: Generations Around the World

PART 2
Where Mixed Generations Work Well Together
7 The ACORN Imperatives and Three Companies That
Bridge the Gaps
8 Company Best Practices and Other Great Ideas

PART 3
The Interviews

9 From the CEO's Perspective
10 From the Trenches

PART4
Articles
11 Here Come the Millennials
Ron Zemke
12 Younger Boss and Older Worker
Claire Raines
13 A Field Guide to Mentoring Millennials
Bob Filipczak
14 Emerging Media and the Workforce
Bob Filipczak

Appendix 287
Inventory: How Cross-Generationally Friendly Is Your Work
Group, Department, Business, or Organization?

Endnotes

Acknowledgments

Index

About the Authors

O autorze

CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations. BOB FILIPCZAK is a social media coordinator and an experienced writer and editor. CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations.